Our products are formulated for stable transit at ambient temperature. This reduces transport costs and reduces our impact on the environment a little.
Orders are shipped at ambient temperature by courier using our courier account (FedEx) and a charge is added to the invoice. Alternatively, they can be shipped against the customer’s courier account at no charge (FedEx) on the Badrilla invoice or a modest charge (other couriers).
Orders for export from the UK are sold IncoTerms DAP. The customer is the Importer of Record, and is responsible for duty and taxes payable upon import.
Orders to customers in UK are shipped by Royal Mail Registered Post, for next working day delivery.
A pdf version of our standard terms and conditions is available here: